Privacy Policy
Last Updated: October 2025
This Privacy Policy explains how Fitanda ("We") collects, uses, and protects data related to you (the Personal Trainer, Coach, User) and defines our role in handling the data you input about your clients.
1. Our Role: Data Controller vs. Data Processor
For the purposes of this Service and applicable data protection legislation (such as GDPR):
A. Fitanda as the Data Controller
Fitanda acts as the Data Controller only for the data we collect directly from YOU (The Personal Trainer, Coach, User) for the purpose of managing your subscription and relationship with us.
Data Collected:
- Billing details (Name, Address, Payment Information)
- Contact information (Email, Phone)
- Subscription history
- Technical usage data (IP address, login times)
Purpose:
To provide, bill, maintain, and improve the Fitanda Service.
B. The Personal Trainer (PT), Coach, User as the Data Controller
The Personal Trainer (PT), Coach, User acts as the Data Controller for all personal and sensitive data entered into the Fitanda Service regarding their clients, or personal fitness progress.
Data Processed:
Client names, contact information, workout logs, meal plans, mood/readiness tracking, issues, progress notes, body measurements, and any notes the PT, coach, user adds.
PT's, coaches, users responsibility:
The PT's, coaches, users is solely responsible for determining the means and purposes of this client data processing. This includes:
- Obtaining valid, explicit, and documented consent from each client.
- Responding to all client requests regarding their data rights (e.g., right to access, right to erasure).
- Ensuring all client data processing complies with applicable laws.
C. Fitanda as the Data Processor
Fitanda acts strictly as the Data Processor for all client data entered by the PT. We process this data only on the documented instructions of the PT (the Controller) to provide the agreed-upon Service.
Our Responsibility:
We commit to implementing appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption and strict access controls.
2. Data Security
Fitanda uses industry-standard measures (including SSL encryption, firewall protection, and secure data centers) to protect the personal data we control and process. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
3. Data Storage and Transfer
All data is stored securely in EU-based servers. We will not transfer client personal data outside of the EU/EEA without the documented permission and instruction of the PT, Coach, User.
4. PT's, Coaches, User Rights Regarding Their Own Data
As a PT, coach or user, you have the right to access, correct, delete, or restrict the processing of the data Fitanda controls about you (your name, email, billing info).
To exercise these rights, please contact us at: privacy@fitanda.com
5. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@fitanda.com